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Forums > Global Forums (English) > Bugs

Unresolved
Drivers not pitting

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Daniel Lyons medal 5000
4 years 19 days ago
What did you try to do?
Pit when driver on his scheduled pit lap

What happened instead?
He just drove straight past the pitlane and therefore running out of fuel and ruining his race

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung

What is the operating system?
Android

What is the version number of the operating system?
8

Can the bug be reproduced?
YES! It has happens to me many times before and twice in 11 races! And it happens to other people in my leuage as well

Additional comments:
Fix it plz cuz its just a joke that something like that can just ruin ur race and when your fighting for the championship its even worse
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Daniel Lyons medal 5000
4 years 18 days ago
Anything?
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José Trujillo medal 6083 Community Manager
4 years 17 days ago
Hello Daniel,

In order to analyse and investigate what happened we need the Race ID. Can you share it with us please? Thank you! ?
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Daniel Lyons medal 5000
4 years 17 days ago

José
Hello Daniel,

In order to analyse and investigate what happened we need the Race ID. Can you share it with us please? Thank you! ?



Sorry to be such a a pain but how do u find the race id?
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Ovih Sapiens medal 5304 SUPPORT AGENT
4 years 17 days ago
Daniel 
Sorry to be such a a pain but how do u find the race id?

Using the browser, if you click on the calendar (in the race that happened to you, a link appears). That's where you get the ID. In this case, the ID is the following: 29287071 (UK 19)

Greetings! :-)
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Daniel Lyons medal 5000
4 years 17 days ago

Ovih
Daniel 
Sorry to be such a a pain but how do u find the race id?

Using the browser, if you click on the calendar (in the race that happened to you, a link appears). That's where you get the ID. In this case, the ID is the following: 29287071 (UK 19)

Greetings! :-)



Thanks 



The 2 races than it happened at

Singapore(first race of this current season) 29287038

USA  29287068 
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