ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

connections?

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
10 years 253 days ago
What's with the friggin connection problems right now?
md-quotelink
medal 5000
10 years 252 days ago
doing the same thing again at 9:00 PM PST....what's up?
md-quotelink
medal 5000
10 years 252 days ago
Dan and I were fighting for the lead and the connection dropped.  When it came back on, I was 10 seconds behind?
md-quotelink
medal 5302 CEO & CTO
10 years 251 days ago
I know what is causing the lag but will need to pass it on to our server management team for them to investigate. I'll keep you posted.
md-quotelink
medal 5000
10 years 251 days ago
thanks Jack,it's very frustrating
md-quotelink
medal 5000
10 years 250 days ago
so is 9:00 PM PST your new backup time?
md-quotelink
medal 5000
10 years 250 days ago
would really like some answers guys, it's happening every night at the same time
md-quotelink
medal 5000
10 years 249 days ago
We are working to resolve this.

It is taking longer than we would like too

When we have news it will be posted here
md-quotelink
medal 5000
10 years 249 days ago
ok, thanks for the update Andrew
md-quotelink
medal 5000
10 years 243 days ago
glad I'm paying for the service
Don't worry about it, I'll move back the start time
md-quotelink
medal 5302 CEO & CTO
10 years 242 days ago
Dan, I'm sorry to hear that you are still experiencing issues. We have been moving the time of processes on our end in a bid to eradicate the lag at that time of night. The most obvious culprits that we suspected do not seem to be the cause, and the issue has proved elusive so far. Nothing shows up in the server logs, so we are having to use an elimination method to identify the problem.

I will update you when we have further news. In the meantime I have given every subscriber in your league 100 reward points for the inconvenience you have experienced. They can be used to purchase rewards here: http://igpmanager.com/play/?url=manager-rewards
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.