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Forums > Global Forums (English) > Bugs

Solved
Lost some research points

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Carl Hughes medal 5000
3 years 365 days ago
What did you try to do?
I added on my research points but 3 vanished, i only got to use 15 on a possible 18

What happened instead?
The last 3 points just disappeared

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
Doubt it

Additional comments:
Can i have my 3 points back please
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Carl Hughes medal 5000
3 years 364 days ago
Any response to this ? 
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José Trujillo medal 6083 Community Manager
3 years 364 days ago
Hello Carl,

Apologies for the issue, I’ve sent you the missing DP and a token compensation for the wait.

I appreciate your patience, thank you! ?⚙️?
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Carl Hughes medal 5000
3 years 364 days ago
Many Thanks !!! 
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