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Forums > Global Forums (English) > Help & Support

Unresolved
Reset the account

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Νίκος Κόρδας medal 5037
3 years 140 days ago
How can I reset my account? 
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Kevin Bissell medal 5001 Super Mod
3 years 139 days ago
Support can reset accounts if this is definitely what you want to do. However, you're L20 and would lose drivers, staff and the headquarters you've built.

Perhaps a better approach is to put this account into hibernation by removing it from the league and create a new account with a second email address.

It's your choice, if you really want to reset this account please confirm and I'll flag it for support.
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Bruno Brown medal 5000
3 years 139 days ago
Hello 

Resetting accounts is not an option in iGP Manager. We can delete your account so you may start with a fresh account.
You can,delete sending a request to the Helpdesk. https://igpmanager.com/helpdesk.php  (remember that account deletions are permanent and cannot be undone).
You will also no longer be able to respond to the ticket once we delete your account.

Regards
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