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Can't find lobby quick race

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medal 5000
3 years 283 days ago
Wat probeerde je te doen?
Can't find lobby quick race for over an hour now, went fine until then

Wat gebeurde er in plaats daarvan?
keeps searching

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Both

Deed het probleem zich voor in de app, op PC of op beide?
Both

Wat is het model van je toestel?
Apple

Welk besturingssysteem?
iOS

Wat is de versie van het besturingssysteem?
newest

Welk besturingssysteem heeft je PC?
windows

Met welke browser zag je dit probleem?
chrome

Kan het probleem gereproduceerd worden?
yes

Bijkomende opmerkingen:
a little help?
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medal 5000
3 years 283 days ago
Same, I've only tried the last 5mins but every lobby is "connecting to lobby..."
Cleared cache/cookies and restarted Chrome, made no difference

I personally think there has been some small issues with QR for a week now with slow load times
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medal 6428
3 years 283 days ago
What did you try to do?
Tried to race with other managers privately.

What happened instead?
I was unable to choose the track I wanted and others times when I managed to, game did not load until two laps later. It’d been a persistent problem for over a week.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Apple Ipad Mini 5
Samsung Galaxy Note 20 Ultra 5G
Asus Rog 3 Phone
Hp Pavillion Notebook

What is the operating system?
iOS

What is the version number of the operating system?
iOS 14 and Android 11

What operating system is your PC?
Windows

Which browser did you experience the problem in?
Firefox, chrome, Internet Explorer.

Can the bug be reproduced?
It’s ongoing, not once off.

Additional comments:
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medal 5555
3 years 283 days ago
Same for me, the lobby doesnt connect
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medal 6083 Community Manager
3 years 283 days ago
Hello,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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medal 6083 Community Manager
3 years 283 days ago
Hello,

This should be fixed now! Thank you very much everyone. ?
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medal 5000
3 years 282 days ago
Just did a quick race. Got to "Connected to Server" and just sits there. Have to close browser & re-open. Then I can get into the Race. I'm using FireFox 85.0.2 Cache has been cleared.
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medal 5000
3 years 282 days ago
I'm having the same issue as Wake.

For the past week, I stay on the "Connected to server..." message for A LOT longer than usual, I'm missing the start to all the QRs I have done in this time. Funny thing is I can hear the start of these races - just not see them.

Trying on Chrome on a Win10 laptop. No other tabs/windows open - just those for IGP Manager and no other apps/programs running either.
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medal 5000
3 years 282 days ago

José
Hello,

This should be fixed now! Thank you very much everyone. ?



it is, thanks
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medal 6428
3 years 282 days ago (Last edited by Archie Bald 3 years 282 days ago)
José
Hello,

This should be fixed now! Thank you very much everyone. ?



It’s partially fixed. Race viewer still doesn’t load until the cars are about half a lap in.


It just gets stuck on the connected to server screen, one would need to exit and then retry before it loads during the race which means you start behind from being unable to push first lap.

This is for the public and private lobbies by the way.

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medal 6083 Community Manager
3 years 282 days ago
Hello,

Received, will check as soon as possible with developers. Thank you.
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medal 5000
3 years 280 days ago
Any update? Still having issues for PR's
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