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Unresolved
Shop problem

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medal 5000
3 years 282 days ago
I bought the Investment pack and payed with paypall, buti didn't get the money and the tokens. Need help pls
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medal 4981 Moderator
3 years 282 days ago
Hello Kai, I'm sorry you have problems with the shop. I suppose you're using the browser version of the game, please try deleting cache or performing a forced refresh (Ctrl/Strg + F5) first. If that still fails to show the due token and money please read https://igpmanager.com/account/helpdesk/faq/i/I+did+not+receive+my+purchased+tokens%21 and open a ticket following the steps described or Helpdesk.

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medal 5000
3 years 280 days ago
Ich spiele über die App. Hab sie deinstalliert und neu aufgespielt. Tokens und geld hab ich trotzdem nicht bekommen
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medal 6083 Community Manager
3 years 280 days ago
Hallo,

Bitte lesen Sie die folgende Anleitung, um herauszufinden, wie Sie das Support-Team kontaktieren können. Sie werden die Token an Sie weiterleiten.

https://igpmanager.com/account/helpdesk/faq/i/I+did+not+receive+my+purchased+tokens%21
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medal 5000
3 years 276 days ago
Support reagiert nicht. Top
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medal 5000
3 years 276 days ago
Also bei mir hat der Support relativ schnell und gut reagiert, besser als bei irgendwelchen anderen Spielen
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medal 6083 Community Manager
3 years 276 days ago
Hallo,

Haben Sie den Support über die angegebenen Wege kontaktiert? Durch Tickets. Sie sind in der Regel sehr schnell in der Beantwortung.
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