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Forums > Global Forums (English) > Bugs

Unresolved
Everyone kicked from race

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Daniel Lyons medal 5000
3 years 283 days ago
What did you try to do?
Race around Malaysia this evening

What happened instead?
Around thr middle of the race everyone in elite got kicked from the race lobby and couldnt rejoin for a few laps. For some they could rejoin about a lap later but others couldnt rejoin for 3 or 4 laps which obvs then screwed there tyre temps

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
N/A

What is the operating system?
Android

What is the version number of the operating system?
NA

What operating system is your PC?
NA

Which browser did you experience the problem in?
NA

Can the bug be reproduced?
Not sure

Additional comments:
It only effected elite...
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José Trujillo medal 6083 Community Manager
3 years 283 days ago
Hello,

I’m really sorry, can you share the Race ID please so developers can open a investigation? Thank you.
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Daniel Lyons medal 5000
3 years 282 days ago
Hi

Tje race ID  is: 33217756
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THE LEOPARD medal 5000
3 years 282 days ago

Daniel 
What did you try to do?
Race around Malaysia this evening

What happened instead?
Around thr middle of the race everyone in elite got kicked from the race lobby and couldnt rejoin for a few laps. For some they could rejoin about a lap later but others couldnt rejoin for 3 or 4 laps which obvs then screwed there tyre temps

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
N/A

What is the operating system?
Android

What is the version number of the operating system?
NA

What operating system is your PC?
NA

Which browser did you experience the problem in?
NA

Can the bug be reproduced?
Not sure

Additional comments:
It only effected elite...


Idk how to get the race id but the exact same happend to the pro tier in yesterdays race at 8pm CET Turkey race 

md-quotelink
José Trujillo medal 6083 Community Manager
3 years 282 days ago
THE

Daniel 
What did you try to do?
Race around Malaysia this evening

What happened instead?
Around thr middle of the race everyone in elite got kicked from the race lobby and couldnt rejoin for a few laps. For some they could rejoin about a lap later but others couldnt rejoin for 3 or 4 laps which obvs then screwed there tyre temps

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
N/A

What is the operating system?
Android

What is the version number of the operating system?
NA

What operating system is your PC?
NA

Which browser did you experience the problem in?
NA

Can the bug be reproduced?
Not sure

Additional comments:
It only effected elite...


Idk how to get the race id but the exact same happend to the pro tier in yesterdays race at 8pm CET Turkey race 



Hello,

This post is a different investigation, can you open a new topic please? That would be extremely helpful! Thank you. ?
md-quotelink
THE LEOPARD medal 5000
3 years 281 days ago

José
THE

Daniel 
What did you try to do?
Race around Malaysia this evening

What happened instead?
Around thr middle of the race everyone in elite got kicked from the race lobby and couldnt rejoin for a few laps. For some they could rejoin about a lap later but others couldnt rejoin for 3 or 4 laps which obvs then screwed there tyre temps

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
N/A

What is the operating system?
Android

What is the version number of the operating system?
NA

What operating system is your PC?
NA

Which browser did you experience the problem in?
NA

Can the bug be reproduced?
Not sure

Additional comments:
It only effected elite...


Idk how to get the race id but the exact same happend to the pro tier in yesterdays race at 8pm CET Turkey race 



Hello,

This post is a different investigation, can you open a new topic please? That would be extremely helpful! Thank you. ?



its the same thing just wanted to add it here so you see multiple leagues had this issue
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