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medal 5000
3 years 68 days ago
I buyed a special offer special driver+20 M by 5.99€,few minutes ago and still isn't received,can you help me???
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Best Solution -- Selected by Bruno Brown

medal 5563 Super Mod
3 years 68 days ago (Last edited by Connor Cooper 3 years 68 days ago)
Hello,

We're sorry you did not receive your driver right away.
Ending the iGP Manager app's background process, also known as a force quit, then restarting the app may help redeem your purchase and the driver added to your account.
If the driver still has not appeared, please log into the iGP Manager account you made the purchase with. Then, submit a request for assistance by visiting the Help page at the bottom of the side menu in your iGP Manager account and opening the Help & Support tab. Please provide the receipt(s) you received via e-mail from Google Play or Apple in your request so we may award the driver manually.
(NOTE: Do not attach bank or credit card statements or receipts from PayPal.)
If the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive driver for and attach it to your request.



Link to the helpdesk where you can contact the support team to get your driver - https://igpmanager.com/helpdesk.php
md-quotelink
medal 5563 Super Mod
3 years 68 days ago (Last edited by Connor Cooper 3 years 68 days ago)
Hello,

We're sorry you did not receive your driver right away.
Ending the iGP Manager app's background process, also known as a force quit, then restarting the app may help redeem your purchase and the driver added to your account.
If the driver still has not appeared, please log into the iGP Manager account you made the purchase with. Then, submit a request for assistance by visiting the Help page at the bottom of the side menu in your iGP Manager account and opening the Help & Support tab. Please provide the receipt(s) you received via e-mail from Google Play or Apple in your request so we may award the driver manually.
(NOTE: Do not attach bank or credit card statements or receipts from PayPal.)
If the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive driver for and attach it to your request.



Link to the helpdesk where you can contact the support team to get your driver - https://igpmanager.com/helpdesk.php
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