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Forums > Global Forums (English) > Help & Support

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Antonio Rodríguez medal 4946
3 years 72 days ago
Hi guys!

Whats the key with the "person" at the top left of the screen when you enter the main menu in the iGP app?

It has a kind of joker hat on, maybe?

Suggestions? I would add a screenshot.
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Ramon Camí Guiu medal 5662
3 years 72 days ago
The Dude + James Harden 
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José Trujillo medal 5000 Community Manager
3 years 72 days ago
Hello,

Please clear cache on the app settings, it’ll solve your issue. 😊
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Ramon Camí Guiu medal 5662
3 years 72 days ago
Jose, es un problema general. Ya conozco 3 casos con el mismo personaje 
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Vladimir Kyusai medal 5000
3 years 72 days ago
Same for me 😅🤣
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José Trujillo medal 5000 Community Manager
3 years 72 days ago
Ramon
Jose, es un problema general. Ya conozco 3 casos con el mismo personaje 


Hola Ramon,

Si, es necesario borrar cache para solucionarlo, tan simple como eso. Coméntame si puedo ayudarte en algo más. 😊
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Antonio Rodríguez medal 4946
3 years 72 days ago

José
Hello,

Please clear cache on the app settings, it’ll solve your issue. 😊


It worked! Thank you very much!

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José Trujillo medal 5000 Community Manager
3 years 72 days ago
You’re welcome Antonio. I’m glad it worked!
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William Robert medal 5121
3 years 72 days ago
José
Hello,

Please clear cache on the app settings, it’ll solve your issue. 😊



its doesnt fix the internet pc browser though, the strange man/woman still persists


edit: also the team logo is missing now top right.

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Antonio Ascari medal 5001
3 years 72 days ago

William

José
Hello,

Please clear cache on the app settings, it’ll solve your issue. 😊



its doesnt fix the internet pc browser though, the strange man still persists


Bugman doesn’t give up on Chrome
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José Trujillo medal 5000 Community Manager
3 years 72 days ago
Hello,

We’re trying to get rid of reggae bug man. Thank you haha!
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Alexis Senna medal 5000
3 years 71 days ago

José
Hello,

We’re trying to get rid of reggae bug man. Thank you haha!



Hello, when is the promised global update coming out ???

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Daniel Lyons medal 5000
3 years 71 days ago
March/April hopefully





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Connor Cooper medal 5694 Super Mod
3 years 71 days ago

Alexis

José
Hello,

We’re trying to get rid of reggae bug man. Thank you haha!



Hello, when is the promised global update coming out ???



In today's blog post, Jack Basford (iGP CEO) wrote:


"Also, the major update scheduled for Q1 2021 is still set to arrive before April. We’ve been working hard on this all year."
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Alexis Senna medal 5000
3 years 71 days ago

Connor

Alexis

José
Hello,

We’re trying to get rid of reggae bug man. Thank you haha!



Hello, when is the promised global update coming out ???



In today's blog post, Jack Basford (iGP CEO) wrote:


"Also, the major update scheduled for Q1 2021 is still set to arrive before April. We’ve been working hard on this all year."



Thanks dude!
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Boris Uroshnokov medal 5000
3 years 71 days ago
Was wondering if anyone else saw the reggae person too, was wondering what calamity caused it to appear
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