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Unresolved
DRS inconsistent

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medal 5000
3 years 254 days ago
What did you try to do?
Within 1 second of the car infront

What happened instead?
No drs deployed even been 0.8 behind the car infront on lap 20

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Pc and Samsung galaxy s20 ultra

What is the operating system?
Android

What is the version number of the operating system?
Latest version

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Chrome, Edge, Firefox and the app

Can the bug be reproduced?
Drs not deployed all the time. The car behind got drs from further back

Additional comments:
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medal 5000 Super Mod
3 years 254 days ago
Chris

I'll escalate this to the iGP team. Can you confirm this was yesterday, Elite tier in Europe, race ID 37036012?

Thanks
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medal 5000 Super Mod
3 years 254 days ago
I shared this with the Support team and other Mods and they point out that at Valencia the sector 1 split time is before Turn 10 and the DRS detection point is some way after the corner. It's possible for a car to be within the 1 second DRS trigger at the sector 1 timing point but just over a second behind by the DRS detection point and therefore doesn't get DRS.
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medal 5000
3 years 254 days ago

Kevin
I shared this with the Support team and other Mods and they point out that at Valencia the sector 1 split time is before Turn 10 and the DRS detection point is some way after the corner. It's possible for a car to be within the 1 second DRS trigger at the sector 1 timing point but just over a second behind by the DRS detection point and therefore doesn't get DRS.


This happened at the European gp and cars was constantly within maximum 0.8 behind and not getting drs. The smallest gap was 0.3 still with no DRS. 

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medal 5000
3 years 253 days ago

Kevin
Chris

I'll escalate this to the iGP team. Can you confirm this was yesterday, Elite tier in Europe, race ID 37036012?

Thanks



Yes I can confirm that is the race ID
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medal 6083 Community Manager
3 years 253 days ago
Hello Chris,

There’re two possible reasons for this:



  1. Out of sync, your network suffered a lag spike so client and server were out of sync. This could show erratic info on the timing panel, visually on the distance between cars and even jumps.

  2. Not always sector and DRS detection zone are the same. In this case it isn’t. It’s easy for a car to escape from DRS if they set PL5 or boost.



Unfortunately since this is the only report we aren’t able to open an investigation, the staff is focusing on the Q1 Update. If we receive another report we’ll carefully look at this. Thank you! ?

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