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This thread is closed because it is solved.
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medal 5000
3 years 61 days ago
What did you try to do?
Team promoted to Elite

What happened instead?
The league of which I am host just finished season 63, Silk motorsport and Ragnar racing should both have been promoted to Elite however are still showing in Pro, can they be promoted to reward their achievement and perhaps recompensed for any upset caused to them by way of coinage......

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Doesn’t matter

What is the operating system?
iOS

What is the version number of the operating system?
Doesn’t matter

What operating system is your PC?
Doesn’t matter

Which browser did you experience the problem in?
Doesn’t matter

Can the bug be reproduced?
Everyone can see it

Additional comments:
None
md-quotelink
medal 5000 Super Mod
3 years 61 days ago
I will escalate this to Support.
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medal 5000
3 years 60 days ago
Any update regarding this, first race of the season is 19/04 at 1900 GMT but would be nice for them to be placed correctly as soon as possible.
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medal 5008 Community Manager
3 years 60 days ago
Hello Matt,

I’m very sorry for the delay, it’s weekend and support agents are having their well deserved rest! I’ve promoted myself the teams. I hope everything is ok. 😊
md-quotelink
medal 5000
3 years 60 days ago
Are my car development stats as they would have been if the promotion had happened correctly? They look very low across all areas, but I dont know whether that is usual for a newly promoted team
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medal 5000
3 years 60 days ago
I’ve had the same issue in my league. Team Glitzy Racing and Team Toxic Waste should have been promoted to Elite. I even received the mail saying I had been, but it didn’t happen. Is it possible to correct prior to the first race of the next season?
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medal 5000 Super Mod
3 years 60 days ago

Harry
Are my car development stats as they would have been if the promotion had happened correctly? They look very low across all areas, but I dont know whether that is usual for a newly promoted team

If you join another random league and then immediately re-join your original league your car will reset to:

n x 3 in active CD strength
n x 1 in active CD weakness
n x 2 in the remaining 6 design areas.
Where n is the number of races in your last season.

These values are before applying supplier credits and debits


md-quotelink
medal 5000
3 years 60 days ago

José
Hello Matt,

I’m very sorry for the delay, it’s weekend and support agents are having their well deserved rest! I’ve promoted myself the teams. I hope everything is ok. 😊

 Thanks Jose.


Windmills

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medal 5000 Super Mod
3 years 60 days ago
Gus
I’ve had the same issue in my league. Team Glitzy Racing and Team Toxic Waste should have been promoted to Elite. I even received the mail saying I had been, but it didn’t happen. Is it possible to correct prior to the first race of the next season?

I suggest you post this in a separate thread because the status of this thread is set to "Solved"
md-quotelink
medal 5000
3 years 60 days ago
Thanks all :)
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