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Solved
No Promotion to Elite

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This thread is closed because it is solved.
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medal 5000
3 years 60 days ago
What did you try to do?
Two teams in my league should have been promoted to Elite but weren’t. Team Glitzy Racing and Team Toxic Waste should have been promoted, I even received the mail saying it happened, but the teams weren’t promoted.

What happened instead?
The two teams weren’t promoted to Elite.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Doesn’t matter

What is the operating system?
iOS

What is the version number of the operating system?
Not important

What operating system is your PC?
Not important

Which browser did you experience the problem in?
Not important

Can the bug be reproduced?
The league rosters show it to everyone.

Additional comments:
Ideally this could be corrected prior to the beginning of the next season.
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medal 5000 Super Mod
3 years 60 days ago
Escalated to Support
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medal 5000
3 years 60 days ago
Any chance of correcting this prior to the first race of the next season later today?
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medal 5000
3 years 60 days ago
Hello
 
We are sorry for the inconvenience.
I have manually promoted the two teams to the Elite category.

Best Regards
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