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Forums > Global Forums (English) > Bugs

Unreproducible
ERS problem

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Cassandra Wren medal 4889
3 years 54 days ago
What did you try to do?
Using ERS

What happened instead?
Nothing

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 7 Pro

Which browser did you experience the problem in?
Avast Secure Browser

Can the bug be reproduced?
ALL THE TIME

Additional comments:
I will record it next time
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Dortmund Simp medal 5000
3 years 54 days ago
Oliver has had this issue for multiple races now, since late last season. I am glad he has finally reported it
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José Trujillo medal 5008 Community Manager
3 years 54 days ago
Hello Oliver,

Unfortunately you’re using outdated software (as Windows 7) and a browser that isn’t tested. We officially support Chrome, Firefox and Safari as main browsers. In terms of OS we always recommend to keep it up to date.
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Cassandra Wren medal 4889
3 years 53 days ago
Thank you José, I try to download the App, but my virus blocker always blocks it
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José Trujillo medal 5008 Community Manager
3 years 53 days ago
Oliver
Thank you José, I try to download the App, but my virus blocker always blocks it



Hello,

It looks like your virus blocker is fan of MotoGP then...

Jokes aside! Windows still didn’t gave us the studio validation, you can always click in show more and install the app anyway.
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