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Forums > Global Forums (English) > Bugs

Unreproducible
Track visuals obscured

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Matt Smith medal 5000
3 years 199 days ago
What did you try to do?
Racing at Italy in the wet

What happened instead?
There were a couple of bright pink boxes covering part of the track and track name.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Honor 8X

What is the operating system?
Android

What is the version number of the operating system?
Android 10

Can the bug be reproduced?
Not sure, this is the first time I've seen it.

Additional comments:
This happened in 2D.
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José Trujillo medal 6083 Community Manager
3 years 198 days ago
Hello Matt,

It looks like an issue in the process of the download of the map. Can you try to spectate a race in Italy and see if it happens again please?
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Matt Smith medal 5000
3 years 198 days ago

José
Hello Matt,

It looks like an issue in the process of the download of the map. Can you try to spectate a race in Italy and see if it happens again please?

I spectated a race and did a quick race and it didn't happen again. Also, when it happened yesterday, I reloaded the race several times to get rid of it but it still stayed. 


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José Trujillo medal 6083 Community Manager
3 years 198 days ago
Hello Matt,

Yes, it could happen sometimes that a lag spikes makes your device to download wrongly the map, to fix it you need to fully close the app and even clear cache.
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