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    medal 0
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Lost my driver because i couldn't access my account

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medal 5000
3 years 188 days ago
Wat probeerde je te doen?
Yesterday wanted to set up for the last race of the season, but couldn't access my account. I tried in several ways, but the app didn't open. Since i only had 1 race left with one of my drivers, i couldn't prolong his contract and lost him.

Wat gebeurde er in plaats daarvan?
This morning finally could access again, looked at my selection if the driver was available. He is indicated as free, so i wanted to buy him but that wasn't possible. I'm in elite and invested a lot of time and money/tokens in my drivers. Please fix this!

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi

Deed het probleem zich voor in de app, op PC of op beide?
Both

Wat is het model van je toestel?
Samsung phone and tablet

Welk besturingssysteem?
Android

Wat is de versie van het besturingssysteem?
Don't know this info

Welk besturingssysteem heeft je PC?
Don't know this info

Met welke browser zag je dit probleem?
The app

Kan het probleem gereproduceerd worden?
Don't understand this question

Bijkomende opmerkingen:
If you look at the last race of our competition you can see that many others also couldn't set up and drove on medium the whole race. Think they had the same problem
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medal 5013 Super Mod
3 years 188 days ago
There were indeed login problems for a set of people yesterday, I have flagged your problem to support so they can hopefully give your driver back. 
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medal 5000
3 years 186 days ago
Hi Jop De hoop,

sorry for this inconvenience, could you confirm if this is the driver you are talking about ?
https://igpmanager.com/app/d=driver&id=9651881&tab=attributes

Thanks in advance.
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medal 5000
3 years 178 days ago
Hi Gert and Bruno,

Thanks for your reactions. The problem has been fixed by the helpdesk and the driver has been given back to me.

Best
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