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Can't open 3D race link on PC

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medal 5001
3 years 188 days ago
What did you try to do?
Deleted orignal app on my pc because I couldn't close it down after recent update. Logged on using browser, race was about to start, clicked go to race, a link came on screen to choose 3D  so I clicked it.

What happened instead?
When I clicked it I got 'This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page.' I have tried on Mozilla and Chrome but no luck and it is also happening with Quick races.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10.

Which browser did you experience the problem in?
Mozilla and Chrome

Can the bug be reproduced?
Yes, every time.

Additional comments:
Love the 3D update but I think you must reall concentrate now on sorting all the bugs. The game is brilliant but bugs like this will kill like Covid.
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medal 5641 Moderator
3 years 188 days ago
Hi,
Could you try and reinstall the app from 
https://static.igpmanager.com/standalone/windows/iGPManagerSetup.exe ?
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medal 5001
3 years 187 days ago (Last edited by John Doe 3 years 187 days ago)
M.
Hi,
Could you try and reinstall the app from 
https://static.igpmanager.com/standalone/windows/iGPManagerSetup.exe ?


I tried the link and it downloaded fine. Once again there is no way of coming out of the program when you've finished. There is no red X in the top left corner and even logging out doesn't help. So had to re-boot my PC just to get back to my desktop.
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medal 5641 Moderator
3 years 187 days ago (Last edited by M. Truche 3 years 187 days ago)
Alt+F4 should work.
Can you test it, please ?

I guess you could also use Alt+Enter to switch to a windowed view.
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medal 4981 Moderator
3 years 187 days ago
I'm not sure if it's live yet but an exit button should be back (soon) next to Logout (click on profile picture to open) on stand alone apps. On Windows, as said above, Alt+F4 to force close, Alt-Enter to switch to windowed mode or Alt-Tabbing out should work as workarounds.
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medal 5000
3 years 186 days ago
You cannot use 3D in the browser you have to go into the game settings and change it to 2D then the browser will work. Only 3D can be used with the app.
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medal 5001
3 years 185 days ago
Yes, Quit button works. Alt+F4 also worked. Thanks.
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