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Unresolved
Unable to recover password

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medal 5464
3 years 126 days ago
What did you try to do?
Tried to recover password using my email linked to my account

What happened instead?
I can’t remember my current password so am unable to change it through the settings. I can log in as it’s linked via Facebook as well.
I tried to recover my password at the log in page using my email, however when I enter the 4 digit code sent to my email address it comes up with an error message stating the email is used on multiple accounts. I changed my email on the account to a new email address (just created) and tried again but it still comes up with the same error message

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone

What is the operating system?
iOS

What is the version number of the operating system?
14.6

Can the bug be reproduced?
N/A

Additional comments:
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