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Unresolved
Car didn't pit

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medal 5000
2 years 268 days ago
What did you try to do?
Tried to pit my car

What happened instead?
It carried on ans then retired ending my 100% finishing rate

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung

What is the operating system?
Android

What is the version number of the operating system?
11

Can the bug be reproduced?
Yes I have had/seen it a million times

Additional comments:
And plz don't say as you usually do 'did you press pit now as it auto pit came on cancelling the pit' because I literally watched my car drive past the pits saying pitting!

And it costs me a whole pile of points in the championship race due to bug that is in the game that just gets ignored
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medal 4789 Community Manager
2 years 268 days ago
Hello,

I’m sorry for the inconvenience this may have caused. In first place I need Race ID and Driver ID in order to open an investigation with developer team please.
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medal 5046
2 years 268 days ago
This seems to happens on a regular basis since the last update.  I try to avoid it by manualling pitting, but have fallen foul of it a few times amd seen it happen to other players in the leagues I compete in.
md-quotelink
medal 5000
2 years 268 days ago
José
Hello,

I’m sorry for the inconvenience this may have caused. In first place I need Race ID and Driver ID in order to open an investigation with developer team please.



Driver id: id=8945787

Race id: id=48175122
md-quotelink
medal 4789 Community Manager
2 years 267 days ago
Hello Daniel,

I will let you know once the investigation concludes. Thank you very much for your cooperation.
md-quotelink
medal 5000
2 years 267 days ago

José
Hello Daniel,

I will let you know once the investigation concludes. Thank you very much for your cooperation.



Ok thanks 
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