Hello Kris, we're sorry you did not receive your tokens right away.
Ending the iGP Manager app's background process, also known as a force quit, then restarting the app may help redeem your purchase and the tokens added to your account.
If the tokens still have not appeared, please contact support at
https://igpmanager.com/helpdesk.php with the following information so we may award the Tokens manually:
1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
(NOTE: Do not attach bank or credit card statements or receipts from PayPal.)
If the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive tokens for and e-mail them to us as an attachment.
