Eli Page medal 5728 3 years 101 days ago
What did you try to do?
i was trying to join my race and a few times this week it just won't let me in
What happened instead?
nothing, it just wouldnt let me in
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
samsung a10
What is the operating system?
Android
What is the version number of the operating system?
?
Can the bug be reproduced?
?
Additional comments:
José Trujillo medal 6091 
Community Manager 3 years 101 days ago
Hello Eli,
Are you trying to load it 2D or 3D?
Eli Page medal 5728 3 years 101 days ago
José
Hello Eli,
Are you trying to load it 2D or 3D?
2D wouldn't let me in and 3D completely crashed my game
José Trujillo medal 6091 Community Manager 3 years 101 days ago
Hi again,
Can you try to spectate a race in both 2D and 3D please? Let me know the results.
Hayden Hockin medal 5079 3 years 101 days ago
Happening to me too im fighting for the championship and cant even race
Dino Kea medal 5000 3 years 82 days ago
I'l say, same model of phone, similar results for me. Any 3D race will crash the game at roughly 15-25% loaded. 2D did let me in however.
It oly pops up on random occasions though and sometimes just pushes past it. I can try to watch other races if you need more information.
AKSHAJ Sehgal medal 5000 3 years 73 days ago
Delete the game and install it again. If you have registered an email Id and know your igp manager's password you can log in to your account and no progress will be lost. Same happened to me and I tried this and it was resolved.
Francesco Bianchi medal 5000 3 years 64 days ago
Quindi come si risolve?ho cambiato telefono e adesso non mi fa partecipare alle gare..e non posso neanche vederne. Ne in 2D né in 3D
