Joseph Spitzbauer 5000 10 years 28 days ago (edited 10 years 28 days ago)
same with race 470466.
Elite race - IGP Champions.
2d and "free data view" viewers cant connect with "race not open".
free "timing only" viewer has still the result shown when the problem occurred (lap11)
Jack Basford 5230 CEO & CTO 10 years 28 days ago (edited 10 years 27 days ago)
As this happened hours ago I have no choice but to reset the races which were affected. Only the affected tiers in their respective leagues have been reset / postponed.
Sorry for the late response, normally we're notified instantly by SMS of such issues but my phone had run out of battery and I was away from the computer as it's Sunday evening. The races normally always come back by themselves, but these ones didn't and we'll need to investigate why that happened. Normally, no manual maintenance is required in such matters, but that glitch meant that it was, which is why they remained offline. Again, please accept our apologies for that.
If any league hosts would like any additional action taken please create a ticket in the helpdesk and we will investigate.
CEO & CTO