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Forums > Archive > 2011-2016

2D Viewer

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Craig Walker medal 5000
10 years 35 days ago
Hey all,

So I am currently unable to use my 2D viewer (black/grey screen)

I reinstalled java 7, and still get black/grey screens 90% of the time.

On the odd time I am able to join, it rubber bands like crazy / becomes unresponsive despite having 80/10 d/u speeds

any help with this?

thanks
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James Greer medal 5000
10 years 35 days ago (edited 10 years 35 days ago)
Hi Craig sorry to hear your having trouble.

If your computer is a 64bit computer you will need to install both 32bit and 64bit Java.
http://java.com/en/download/manual.jsp

Also make sure the Java is enabled in your web browser plugins.
https://support.microsoft.com/gp/howtoscript?wa=wsignin1.0

You said it is working now and again??

Try this anti-rootkill tool its free. Removes rootkits and repairs damage.
http://www.malwarebytes.org/downloads/#tools.
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