Roman Vansero medal 5009 2 years 330 days ago (Last edited by
Roman Vansero 2 years 327 days ago)
Que vouliez-vous faire ?
impossible to access the race live
Que s'est-il finalement passé ?
Nothing... Server Connexion stay at 0%
Est-ce que le problème est survenu quand vous utilisiez le Wifi, l'internet mobile ou les deux ?
No problem with WIFI
Est-ce que le bug s'est produit dans l'application, sur PC ou les deux ?
Both
Quel est le modèle de votre appareil ?
Xiaomi Redmi Note 10S
Quel est le système d'exploitation ?
Android
Quel est le numéro de version de votre système d'exploitation ?
Android 11
Quel est le système d'exploitation de votre PC ?
Win10
Dans quel navigateur avez-vous rencontré le problème ?
all browsers (Firefox, chrome, edge)
Que vouliez-vous faire ?
since yesterday
Commentaires supplémentaires :
also impossible to join a quick race, to be an observer of a race.
I uninstalled and reinstalled the app, cleared the cache, restarted my phone several times, nothing changes
Roman Vansero medal 5009 2 years 327 days ago
no change, the problem remains
Kevin Bissell medal 5000 Super Mod 2 years 327 days ago
Sorry I missed this when you first posted. I will escalate it to the iGP support team.
Roman Vansero medal 5009 2 years 327 days ago
Kevin
Sorry I missed this when you first posted. I will escalate it to the iGP support team.
Thank's Kevin !
no problem to play on TLD but for other leagues ...;)
Frank Thomas medal 4983 Moderator 2 years 327 days ago
Could you check if you see the auction countdown in transfers. In the past that was a sure sign of blocked ports being the issue. A problem quite absent for quite a while, but can't harm to have a look. A bit curious it happens from one day to another, but then we're living in a time of convenient automatic OTA updates, convenient until one messes things up that is.
Roman Vansero medal 5009 2 years 327 days ago
Frank
Could you check if you see the auction countdown in transfers. In the past that was a sure sign of blocked ports being the issue. A problem quite absent for quite a while, but can't harm to have a look. A bit curious it happens from one day to another, but then we're living in a time of convenient automatic OTA updates, convenient until one messes things up that is.
so I tested and ... I see the count on transfers ??
Roman Vansero medal 5009 2 years 325 days ago
for no particular reason the problem seems to have been resolved since today.
Divine intervention? ?
