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    medal 0
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Not receive fund from selling driver

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medal 5000
2 years 359 days ago
What did you try to do?
Selling driver

What happened instead?
Driver sold at auction but no fund received

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Realme 5

What is the operating system?
Android

What is the version number of the operating system?
11

Can the bug be reproduced?
Don't know

Additional comments:
Driver link:

https://igpmanager.com/app/d=driver&id=4780816
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medal 5000
2 years 357 days ago
Hello,

I am sorry about this. I just fixed this.
You should be able to see your sale now. Please Click on
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medal 5000
2 years 357 days ago
I sold 2 drivers on the same date, only one driver I received fund which is this driver, https://igpmanager.com/app/d=driver&id=106448, yet I'm not still receive fund from selling driver I mentioned on original post.
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medal 5000
2 years 355 days ago

Mr
I sold 2 drivers on the same date, only one driver I received fund which is this driver, https://igpmanager.com/app/d=driver&id=106448, yet I'm not still receive fund from selling driver I mentioned on original post.

The sale of this driver was credited on 12 November for the sum of 14,051,174 under the heading "Signing fees".
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medal 5000
2 years 354 days ago
Yes, but I should receive two "signing fees" after about 12 November as I sold 2 drivers, but only 1 transaction appears on my financial history after date mentioned.
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medal 5000
2 years 354 days ago
Mr
Yes, but I should receive two "signing fees" after about 12 November as I sold 2 drivers, but only 1 transaction appears on my financial history after date mentioned.

You're right, it should be under "Signing fees", when I credited you with the sale of the first report, I did it under "Driver wages", that's why you couldn't find it.
Look in your finances under the heading as already written "Driver wages", you will see the sale of 755,000 credited on 13 November 2021, at 23:24.
The second sale, as written above, was credited on 12 November, at 21:32 for 14,051,174 under the heading "Signing fees".
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medal 5000
2 years 354 days ago
Transaction history from buyer state:

"signing fee, 13 Nov 2021, 00.41, -13,439,842"

no such above transaction appears on seller side.

buyer profile
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medal 5000
2 years 353 days ago

Mr
no such above transaction appears on seller side.

You should be able to see it now.
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medal 5000
2 years 353 days ago
Thanks you, fund received.
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medal 5103
2 years 353 days ago
I have the same problem, sold one driver nov 17, and the buyer has paid, but i havn't recieved the money yet. Can you help?
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medal 5000
2 years 353 days ago

Lena
I have the same problem, sold one driver nov 17, and the buyer has paid, but i havn't recieved the money yet. Can you help?

Please open a bug report by filling in the form with all the details, we will help you to solve your problem.
Thanks in advance
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