Solved

No promotion from pro

What did you try to do?
The season ended and no one was promoted from Pro into Elite.

What happened instead?
Nobody was promoted

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Idk what you want from me in here, it's a league wide problem.

What is the operating system?
Android

What is the version number of the operating system?
Idk what you want from me in here, it's a league wide problem.

What operating system is your PC?
Idk what you want from me in here, it's a league wide problem.

Which browser did you experience the problem in?
Idk what you want from me in here, it's a league wide problem.

Can the bug be reproduced?
Seen it happen in other seasons

Additional comments:
Pls help

Less than a day till the next season starts. It would be much appreciated if the four teams were moved up before the start of the season.

Hope your right because it would be a bit annoying for those that have to be stuck with players they know there better than instead of challenging themselves and improving 

Hello,

We are sorry for this inconvenience.
The problem is solved, I have manually promoted the 4 managers to the Elite category.

Thank you for fixing this. I've seen this or similar happen before a good few times, do you have any clue why?

Cheers lads