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App no longer compatible with device

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medal 5000
2 years 359 days ago
What did you try to do?
Followed the "Update is available" link when logged in. Takes me to Google Play store

What happened instead?
Instead of an update being available, the message in red says "This app is no longer compatible with your device. Contact the developers for more info"

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy Tab A

What is the operating system?
Android

What is the version number of the operating system?
Android 11

Can the bug be reproduced?
Yes, following above steps it reproduces every time

Additional comments:
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medal 5393 Community Manager
2 years 359 days ago
Hello,

I am very sorry that you are unable to download the update. For technical reasons we have been forced to discontinue the game on devices with 2GB RAM or less.
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medal 5000
2 years 359 days ago
May be u need put in PlayMarket igpmanager without 3d engine?
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medal 5393 Community Manager
2 years 359 days ago
Igor
May be u need put in PlayMarket igpmanager without 3d engine?


Hello Igor,

Thank you very much for your suggestion. But it would be a lot of work for a studio as small as ours to have to maintain two apps at the same time, even if it seems simple the changes are very big. We understand that this is not ideal but technology evolves and it is very complicated to develop an app that is compatible with devices that are obsolete (according to Google Play).
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medal 5000
2 years 359 days ago
Ok, understand. But is a kick in the teeth, that I cannot use a device released two years ago. I will leave my 2 car live leagues that are not so good to play on phone. Is beginning of end for me. Some warning would maybe have been nice
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medal 5708
2 years 359 days ago
Hello,
I have the same problem with my Samsung Galaxy Tab A tablet, which is not compatible with the latest updates (version 4). But I reinstalled the old version of iGP Manager (v3.702) and it still works. Obviously, I only use 2D but that's not a problem, for a strategy game that's enough for me, and I even win races in a very competitive league. These older versions can be downloaded on ApkPure store here.
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