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Unresolved
New tracks are working well on PC...

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medal 5000
2 years 358 days ago
Cosa hai provato a fare?
Well...It seems that in some new tracks (certainly Singapore) the PC and phone race are out of sync.
I think that the PC is running late (especially in certain points of the track), making race management totally useless.
Furthermore on the PC there are some slowdowns in some points of the track without sense





Cosa è successo invece?
-.-

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Wi-fi

Il problema si è verificato nell'App, sul PC o in entrambi?
Both

Qual è il modello del tuo dispositivo?
Just a smartphone

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
11

Quale sistema operativo ha il tuo PC?
Just Windows

In quale browser hai riscontrato il problema?
Everywhere

Può essere riprodotto il bug?
Oh yes

Commenti addizionali:
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medal 5000 Super Mod
2 years 357 days ago
Hi Alessandro.

Are you using the Windows App or browser?
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medal 5000
2 years 357 days ago (Last edited by Alessandro Bonifacivs 2 years 357 days ago)
Kevin
Hi Alessandro.

Are you using the Windows App or browser?


Hi Kevin, browser. 
It seems to involve the recently updated tracks
and I'm able to reproduce the problem, at least in singapore.

I think the race is running late on the PC (or there is some flaw in the graphical representation of the track) because playing there (in the same race) I was slow and I couldn't keep the tyre temperature, as if the PL didn't match and the kers was "strange".
As soon as I switched to the phone I immediately had the feeling that I was doing the right thing and in fact I started to go well.
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medal 5000 Super Mod
2 years 357 days ago
Hi Alessandro

Feedback from the iGP team on our volunteer Discord server suggests the WebGL version is out of date and this may be what is causing the sync problems. Please could you try using the Windows App in 2D and let us know if this resolves the issue.

Thanks.

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medal 5000
2 years 357 days ago (Last edited by Alessandro Bonifacivs 2 years 357 days ago)
Kevin
Hi Alessandro

Feedback from the iGP team on our volunteer Discord server suggests the WebGL version is out of date and this may be what is causing the sync problems. Please could you try using the Windows App in 2D and let us know if this resolves the issue.

Thanks.




Thanks, I hope the developers consider updating the version that runs on the browser as well (if that's the problem). As far as I know most PC gamers use the browser and and it has always been a reliable and light way to play.
I'm going to try the app. Before there was a banner to download it from the login screen, now not anymore. Where can I find the latest version of the PC app? So I can also give you my feedback

Edit: I think I understand where to find it: it asks me to install it if I set the 3D view (then I will clearly put the 2D back).
I would suggest inserting a clearer way of being able to download it, perhaps on the home or login screen.
I'll try and let you know :)
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medal 5000 Super Mod
2 years 357 days ago
Thanks.

I know José reads all forum threads so your feedback regarding a more intuitive way to download the App will have been noted.

Please let us know if this resolves your problems, AFAIK the browser version will be updated but unfortunately I have no timescales.
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medal 5000
2 years 357 days ago
And for those who have a 32-bit Windows? Will be the solution "V'attaccate ar cazzo!"?
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medal 5000
2 years 357 days ago

Gunnar
And for those who have a 32-bit Windows? Will be the solution "V'attaccate ar cazzo!"?


More or less ???
Kevin
Thanks.

I know José reads all forum threads so your feedback regarding a more intuitive way to download the App will have been noted.

Please let us know if this resolves your problems, AFAIK the browser version will be updated but unfortunately I have no timescales.


thanks, tonight i played but still from the browser to avoid unexpected situations.

It was an old track so no problem.
I'll try the app over the weekend

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medal 5000
2 years 357 days ago (Last edited by Alessandro Bonifacivs 2 years 357 days ago)
Alessandro

Gunnar
And for those who have a 32-bit Windows? Will be the solution "V'attaccate ar cazzo!"?


More or less ???
Kevin
Thanks.

I know José reads all forum threads so your feedback regarding a more intuitive way to download the App will have been noted.

Please let us know if this resolves your problems, AFAIK the browser version will be updated but unfortunately I have no timescales.


thanks, tonight i played but still from the browser to avoid unexpected situations.

It was an old track so no problem.
I'll try the app over the weekend



Edit: 
ok, i was curious to try it and i gave it a try now but i have a problem.
After setting up 3D, trying to enter a race a message appears saying that igpmanager.com would like to open an application. However, if I click "open" nothing happens.
Probably because I tried the app in the past and then uninstalled it.
Do you have a direct link from which you can download it again?

Edit2:
I found it, but only because I kept it in downloads :) :)

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