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Payment problem

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medal 5225
2 years 83 days ago
Ne yapmaya çalıştınız?
I will pay for gift

Ne oldu?
I did not receive any rewards or tokens even though I paid for the reward several times. Payments were taken from my card but there is no reward.

Problem mobil veri kullanırken mi oluştu yoksa wi-fi kullanırken mi?
Both

Hata bilgisayarda mı yoksa uygulamada mı oluştu?
App

Cihazınızın modeli?
One plus 7t

İşletim istemi?
Android

İşletim sistemi versiyonunuz?
Android 11

Hata tekrarlanabilir mi?
the tokens that I paid for can be issued

Eksta yorumlar:
Pls help me my payments have been withdrawn from my bank account
md-quotelink
medal 5003 Super Mod
2 years 83 days ago
Hello.

I'm sorry to hear about your problems with the purchase of tokens. Please write an e-mail to support@igpgames.com with the following: 

1) The receipt(s) you received via e-mail from Google Play 
2) The e-mail address for your iGP Manager account if there is one 
3) Your team name and league name (NOTE: Do not attach bank or credit card statements or receipts from PayPal. These are indirect payments and do not contain necessary information for validating a purchase)

Once again, apologies for the inconvenience, I understand how frustrating this must be.
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