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Strategy lost

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medal 5007
2 years 284 days ago (Last edited by John Doe 2 years 284 days ago)
Cosa hai provato a fare?
Tonight I had the Spain iGP and my strategy was deleted. I had a 4 stops strategy with both drivers with soft tyres.

Cosa è successo invece?
When I checked qualifying results my cars were on medium tyres with 40 liters and probably 3 stops. In other words the default strategy.

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
Both

Qual è il modello del tuo dispositivo?
Xiaomi Redmi 4X 4G

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
10

Quale sistema operativo ha il tuo PC?
Windows

In quale browser hai riscontrato il problema?
Chrome

Può essere riprodotto il bug?
I don't know but I want a deep check on my account.

Commenti addizionali:
I'm starting to think there must be something wrong with my account. I want to notify that when the current season started I had 10 points less than my opponents on each area (exept aero). I always had 5* staff.
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medal 5304 SUPPORT AGENT
2 years 282 days ago
Hello Giovanni,

I'm very sorry for the problem you have had. I've checked the data for the race in Spain and sure enough, your strategy was not saved correctly. You had the default strategy. Perhaps you didn't save correctly or due to a connection problem the strategy didn't register. I'm very sorry about what happened.

Greetings! :-)
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