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Forums > Global Forums (English) > Bugs

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Cars vanishing during the race

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Marcio Amadeu medal 5000
3 years 101 days ago (Last edited by Marcio Amadeu 3 years 101 days ago)
What did you try to do?
During the race, my competitors are complaining my cars become invisible. They can only see the KERS effect when I use it.

What happened instead?
My team's cars disappear to my competitors while I'm racing.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Iphone XR

What is the operating system?
iOS

What is the version number of the operating system?
14.8.1

What is the PC operating system?
Windows 10 Enterprise

Navigator?
Chrome and Edge

Is it possible to reproduce the bug?
Probably YES. It seems to be happening every race but only my competitors can see.

Comentários adicionais:
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Frank Thomas medal 4994 Moderator
3 years 101 days ago
Hello Marcio, thank you for reporting this. It sounds like some other cases of a bugged livery. I have flagged for support to check and fix it if that's indeed the reason.
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Ovih Sapiens medal 5006 SUPPORT AGENT
3 years 100 days ago
Hello Marcio,

The problem should be solved. Please, I await your response to know if it is so.

Greetings! :-)
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