Can't get race control connected

I've got a microsoft surface running Windows 8.1 and can't get the race control to connect (just see a black blank screen). It occurs in IE and Chrome, i've turned off the firewall, installed Java 7 u 71, made sure i've enabled NPAPI. I've clear the browser data. Any other ideas i can try in order to get the race control to work? Thanks. 

Isn't that a tablet? I don't think those machines can run Java.

No, it's a surface pro 3. It's a full computer. I've done it in the past, but haven't been able to launch the control for about 3 weeks now. 

http://igpmanager.com/play/?url=forum-thread/4813 if you are using chrome this is a fix. not sure if it will help you but it has worked for others

Best of luck and Happy Racing 

I've already done that and the error occurs in IE and chrome. 

Java7u71? That's outdated. Maybe that is the reason the browsers reject running java applets.
Get latest Java8 and try https://java.com/de/download/installed8.jsp?detect=jre to verify java applets are able to run.
Hope that helps.

I thought that iGPManager doesn't support Java 8. Does Java 8 work for you? 

Java8 works just fine for me running on windows 8.1 I always use IE 11

Upograding to Java 8 (45) has fixed the problem. Thanks.