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Forums > Global Forums (English) > Help & Support

Solved
Boost defective

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Philip Winehouse medal 5013
2 years 250 days ago
What did you try to do?
I tried using Boost but it isn't effective.

What happened instead?
I only gained about a quarter of a car length using about 10%. Also the fact that I have one of the most advanced Tech yet nothing happened.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 6s

What is the operating system?
iOS

What is the version number of the operating system?
iOS 15.4

Can the bug be reproduced?
It could be. Sometimes Boost is okay, but more often than not it's just a fart.

Additional comments:
Please fix ASAP, I might lose the championship:<
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José Trujillo medal 6083 Community Manager
2 years 250 days ago
Hello Kimi,

BOOST is working as expected, you’re L13 and your BOOST level doesn’t match it. Some of your competitors have one or two levels more of BOOST than you. I checked myself and everything is fine in your account. Remember there’s a speed limit that cars can’t cross even with BOOST. It seems to me like you pressed BOOST while having DRS on the straight so you were already close to the maximum speed.
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