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Unresolved
Game assets update problem

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medal 5000
2 years 239 days ago
What did you try to do?
I opened my iGP Manager launcher app as there are updates given to the game

What happened instead?
The download won't stop despite going beyond completion size. Force exiting the app will only revert back the download back to a random point far from completion

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
The iGP Manager launcher

Can the bug be reproduced?
It happens plenty of times as exiting the app will cause it to not respond and eventually crashes. Returning it to a random percentage but not near completion

Additional comments:

Beyond completion point. Doesn't switch me over to its desktop app as soon as it's done and not beyond. Force close and...


This happens...


Game concerns for the better are highly appreciated...
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medal 6083 Community Manager
2 years 239 days ago
Hello Aulia,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
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medal 5000
2 years 239 days ago

José
Hello Aulia,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.



Thank you José. This issue has lasted by quite some time now. Way back in the past, I even tried to reinstalled the app hoping to get it finished. It did pretty much the job to include all the update assets back before this one. Sorry for not telling but perhaps it has been three or four times now...
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medal 6083 Community Manager
2 years 239 days ago
Hello Aulia,

Devs have suggested to reinstall from zero again in order to fix the issue.
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medal 5000
2 years 234 days ago (Last edited by John Doe 2 years 214 days ago)
Thank you José

Will do in accordance to their suggestion


*Edit*

The issue is solved for now. However my real measure is when the next update deployed. May best to consider this thread as "in progress" for now. See if the launcher works and includes the game update properly next time...
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