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Forums > Global Forums (English) > Bugs

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Latest update refusing to install

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Andzani Martin Maswanganyi medal 5000
2 years 220 days ago
What did you try to do?
I tried to uninstall and reinstall but nothing changed

What happened instead?
I changed phones now the new update isn't intalling. When i try to install it shows my old phone. Am using huawei.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Huawei nova 60

What is the operating system?
Android

What is the version number of the operating system?
EMUI 11.0.1 based on 10 android

Can the bug be reproduced?
Am not sure

Additional comments:
Whether i try to uninstall and reinstall i don't seem to get the new update.
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José Trujillo medal 6083 Community Manager
2 years 220 days ago
Hello,

Thanks for reaching out for your issue. Huawei update isn't approved yet by AppGallery. We'll let you know once it's available.
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