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Forums > Global Forums (English) > Help & Support

Solved
car setup

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Christian Horner medal 5000
2 years 219 days ago
What did you try to do?
checking the data whether it is correct or not

What happened instead?
the data went wrong

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Samsung Galaxy A6060

What is the operating system?
Android

What is the version number of the operating system?
11

What operating system is your PC?
iPad OS 15.2.1

Which browser did you experience the problem in?
Safari

Can the bug be reproduced?
yea, simply save the data and re-enter that page

Additional comments:
click here so that you know what I am talking about
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Christian Horner medal 5000
2 years 217 days ago
this bug happened on Austria track ONLY!
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M. Truche medal 5618 Moderator
2 years 217 days ago
What is wrong ? Car setup ?
It was raining and you were running a dry setup, that’s why your driver gave you this feedback.
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Christian Horner medal 5000
2 years 216 days ago

M.
What is wrong ? Car setup ?
It was raining and you were running a dry setup, that’s why your driver gave you this feedback.


no, check the value of wing and ride height


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M. Truche medal 5618 Moderator
2 years 216 days ago
According to your video, your setup was :

  • 6-6 for driver1

  • 10-6 for driver2


and it was raining. I checked your account, you are in Pro tier.

In Austria, setup for Pro has never been 6-6 or 10-6. The right setup is 9-3 (then you have to adapt depending on your drivers height).
Then, it was raining so you have to add 12-12 (light rain) or 25-25 (heavy rain).


So I really don't understand what I have to check. Can you explain with more details what is wrong ?
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Christian Horner medal 5000
2 years 215 days ago (Last edited by Christian Horner 2 years 215 days ago)
M.
According to your video, your setup was :

  • 6-6 for driver1

  • 10-6 for driver2


and it was raining. I checked your account, you are in Pro tier.

In Austria, setup for Pro has never been 6-6 or 10-6. The right setup is 9-3 (then you have to adapt depending on your drivers height).
Then, it was raining so you have to add 12-12 (light rain) or 25-25 (heavy rain).


So I really don't understand what I have to check. Can you explain with more details what is wrong ?


after i re-enter the page, the value changed back to DEFAULT
Originally when video start, the car data are:
car 1: ride height=6, wing level=6;
car 2: ride height=10, wing level=6

when i reload the page, the car data are:
car 1: ride height=19, wing level=18;
car 2: ride height=23, wing level=18
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M. Truche medal 5618 Moderator
2 years 215 days ago
Hi,
You bought ideal setup for both drivers, and the ideal setup is automatically applied and updated with weather changes.
The right setup for your drivers, as it was raining in Austria, was 19-18 and 23-18.

So after reloading the page, you had the best setup.
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Christian Horner medal 5000
2 years 215 days ago
i didn’t bought any ideal setup
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M. Truche medal 5618 Moderator
2 years 215 days ago
"Ideal setup" button is greyed out for your 2 drivers. If the button is inactive, it should mean you have bought ideal setup or won it as a daily reward.

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