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Unresolved
Kers not working

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medal 5126
113 days ago
O que você estava tentando fazer?
Some of managers could not use kers during English race id103736

O que ocorreu de fato?
We couldn't use kers. I was during 10 laps touching kers but it was allways 100%.

O problema ocorre usando WiFi, internet móvel, ou ambos?
Both

O bug ocorreu no aplicativo, PC ou ambos?
App

Qual o modelo do seu celular?
Poco 5g

Qual o sistema operacional?
Android

Qual a versão do seu sistema operacional?
Android 10

É possível reproduzir o problema?
No

Comentários adicionais:
Probably most of managers had this problem
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medal 4975 Community Manager
113 days ago
Hello Luis,

Thanks for reaching out for your issue. It looks like someone in the league isn't using the latest available version. If a manager joins a race which uses any of the new league rules it'll corrupt the race for everyone.
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medal 5892
113 days ago
I use the Windows application. I had the same problem, but I managed to use it at the beginning of the race.
I used up to 93% basically it was until the 1st pit. 
Visually it appeared in the car that was active but the car was not moving.
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medal 5501
113 days ago

José
Hello Luis,

Thanks for reaching out for your issue. It looks like someone in the league isn't using the latest available version. If a manager joins a race which uses any of the new league rules it'll corrupt the race for everyone.


Why can't this latest update be mandatory for all players?  It seems to be causing the absolute worst trouble and confusion.

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medal 5501
113 days ago
Additional on the KERS issue; live drivers can't seem to use KERS when this bug happens.  But bot cars from non-live managers can use KERS normally.
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medal 5672
112 days ago
Same Problem with kers and impulsion level not work.
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medal 5501
112 days ago
Update on the KERS following my race this evening; it was working at the start but pretty sure it stopped working for online players after the first round of stops. Bots were able to use their KERS throughout the remainder of the race.

Push levels also stopped at some point too. I'd hazard a guess it was with the first pit stops as well.  Will try ans test tomorrow night.
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medal 6126
111 days ago

Pete
Update on the KERS following my race this evening; it was working at the start but pretty sure it stopped working for online players after the first round of stops. Bots were able to use their KERS throughout the remainder of the race.

Push levels also stopped at some point too. I'd hazard a guess it was with the first pit stops as well.  Will try ans test tomorrow night.



we experienced exactly the same, it means that someone with a outdated version came online. from that point on it stopps working...
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