Andrew Scicluna medal 5000 2 years 200 days ago
I bought the special offer that is active today and for some reason I haven't received any in game currency, I would like this fixed or at least get a refund
Ovih Sapiens medal 5304 
SUPPORT AGENT 2 years 200 days ago
Hello Andrew,
We're sorry you did not receive your purchase right away.
Ending the iGP Manager app's background process, also known as a force quit, then restarting the app may help redeem your purchase and the tokens added to your account.
If the purchase still have not appeared, please log into the iGP Manager account you made the purchase with. Then, submit a request for assistance by visiting the Help page at the bottom of the side menu in your iGP Manager account and opening the Help & Support tab. Please provide the receipt(s) you received via e-mail from Google Play or Apple in your request so we may award the Tokens manually.
(NOTE: Do not attach bank or credit card statements or receipts from PayPal.)
If the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap Media & Purchases (between iCloud and Find My).
4. Tap on the View Account option.
5. Scroll down to tap on Purchase History.
6. Screenshot the purchases you did not receive tokens for and attach it to your request.
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