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Forums > Global Forums (English) > Help & Support

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Account recovery

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Sport Kobayashi medal 5648
2 years 189 days ago
I have two accounts.
 I want to access my old account, but I can't. I'm using an Apple ID.
 Is it possible to restore it? how long will it take? 
I applied to restore my account.
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José Trujillo medal 6083 Community Manager
2 years 189 days ago
Hello Sport,

If you already mailed support they’ll answer you as soon as possible, please keep in mind it’s Sunday! Thank you.
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Sport Kobayashi medal 5648
2 years 188 days ago
Thank you very much.
I will wait until I get an answer.
I'm sorry for troubling you.
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Ovih Sapiens medal 5304 SUPPORT AGENT
2 years 187 days ago

Sport
Thank you very much.
I will wait until I get an answer.
I'm sorry for troubling you.

Hello,

Have you already contacted us? I haven't received any message yet. Our email address is support@igpgames.com
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Sport Kobayashi medal 5648
2 years 187 days ago
Apparently, I applied from "Recover password". I sent it again. I'm sorry. 
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