Unresolved

Windows App not loading correctly

What did you try to do?
Start the app

What happened instead?
The app is shows a grey screen and is not loading the menu. Sometimes it doesload but most of the time I need to do the quitt and start again until it loads correctly

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Window App not browser

Can the bug be reproduced?
All the time

Additional comments:
It is frustrating and makes me sad as I like the 3D races

OS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer HP
System Model HP ProBook 450 G3
System Type x64-based PC
System SKU 1JZ92ES#ABU
Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date HP N78 Ver. 01.55, 11/04/2022
SMBIOS Version 2.7
Embedded Controller Version 64.115
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 8101
BaseBoard Version KBC Version 40.73
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.1806"
Username SHP-LT-PJM\Peter Mason
Time Zone GMT Summer Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.90 GB
Available Physical Memory 3.39 GB
Total Virtual Memory 10.8 GB
Available Virtual Memory 5.20 GB
Page File Space 2.92 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Name Intel(R) HD Graphics 520
PNP Device ID PCI\VEN_8086&DEV_1916&SUBSYS_8101103C&REV_07\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 520
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_1dc9fc8d5e442f6a\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_1dc9fc8d5e442f6a\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_1dc9fc8d5e442f6a\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_1dc9fc8d5e442f6a\igd12umd64.dll
Driver Version 30.0.101.1340
INF File oem6.inf (iSKLD_w10_DS section)
Colour Planes Not Available
Colour Table Entries 4294967296
Resolution 1366 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xF0000000-0xF0FFFFFF
Memory Address 0xE0000000-0xEFFFFFFF
I/O Port 0x00004000-0x0000403F
IRQ Channel IRQ 4294967289
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_1DC9FC8D5E442F6A\IGDKMD64.SYS (30.0.101.1340, 38.17 MB (40,021,648 bytes), 11/07/2022 07:45)

I may have had Google chrome open what is the recommended ammount of free physical memory for the app?