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Buying tokens never seems to work

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medal 5366
60 days ago
What did you try to do?
Bought 85 tokens, payed for it, had an invoice, but never received any tokens...

What happened instead?
Nothing...

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Apple iPhone X

What is the operating system?
iOS

What is the version number of the operating system?
15.6

Can the bug be reproduced?
Yes, it happens every single time...

Additional comments:
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medal 5195 SUPPORT AGENT
60 days ago
Hello Joseph,

I'm sorry for the problems caused. I've added the purchased tokens to the account you told me about via email.
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medal 5366
60 days ago
Thank you Ovih! 
But I'm wondering where the real problem is situated... Is it an Apple issue? Or is there a problem with the (payment)connection between Apple and iGP Manager?

Glad you guys are around to help. Thank you again!
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medal 5195 SUPPORT AGENT
60 days ago
Hello Joseph,

You're welcome! I'm not sure to be honest. The system sometimes crashes and this happens. I'm sorry I can't give you an exact answer to your question.
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