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Game not going to next season

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Jamie Savelkoul medal 4974
2 years 113 days ago
Hey everyone,
So I'm the host of the Aarava Reddit Racing League. Today we had the final race of the season in Brazil, but after the race was finished there was a problem. The game said that we must wait until all races all finished to go to the next season. This is the 3th time this issue has occurred by my league.

Can someone pls let my league continue to the next season?
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Connor Cooper medal 4927 Super Mod
2 years 113 days ago
Hello,
I have flagged this thread to the support team. Sorry that this issue has re-occured in your league.

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Jamie Savelkoul medal 4974
2 years 113 days ago

Connor
Hello,
I have flagged this thread to the support team. Sorry that this issue has re-occured in your league.



Ok, thank you very much.
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Jamie Savelkoul medal 4974
2 years 113 days ago

Connor
Hello,
I have flagged this thread to the support team. Sorry that this issue has re-occured in your league.




When is this issue going to be fixed. All races where finished 21 hours ago! We're wanting to go to the next season.



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Connor Cooper medal 4927 Super Mod
2 years 113 days ago
Hello,
I have flagged this thread to the support team, so we need to wait for them to respond - it is out of my hands now. That said, I will escalate the thread again internally. 

Please be patient, it is a weekend so support response times can be slower. The problem will be resolved as soon as the support team are able to. 
Sorry for the delay.
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José Trujillo medal 6083 Community Manager
2 years 113 days ago
Hello Jamie,

Thanks for your patience and understanding. During weekends support assistance requests are ordered by priority. According to your schedule the next race would start in 10 days so that's why this was low priority for support.
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Jamie Savelkoul medal 4974
2 years 113 days ago

José
Hello Jamie,

Thanks for your patience and understanding. During weekends support assistance requests are ordered by priority. According to your schedule the next race would start in 10 days so that's why this was low priority for support.



If my league didn't had this issue, the next race would be next week on Friday.
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José Trujillo medal 6083 Community Manager
2 years 113 days ago (Last edited by Connor Cooper 2 years 112 days ago)
Hello Jamie,

I can fix it for you! Please tell me the date for the first race. We’re here to help. ?
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Jamie Savelkoul medal 4974
2 years 112 days ago

José
Hello Jamie,

I can fix it for you! Please tell me the date for the first race. We’re here to help. ?



Hey Jose,

The 1st race of the season if we didn't have this issue would be on Friday the 12th August 2022.
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José Trujillo medal 6083 Community Manager
2 years 112 days ago
Hey,

Done!
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