What did you try to do?
Tried 3x to buy tokens, got charged, but didn’t get any tokens.
What happened instead?
Did the problem happen while using wi-fi, mobile data, or both?
Did the bug happen in the app, on PC, or both?
What is the model of your device?
What is the operating system?
What is the version number of the operating system?
What operating system is your PC?
Which browser did you experience the problem in?
Can the bug be reproduced?
Did send a mail with all info (invoices etc) to igp support.