Fynn Schramm medal 5000 1 year 348 days ago
Hello,
Last Year/ Christmas, I bought the Christmas hat (the 100 token one) for my drivers. My driver (Mick Schumacher) was wearing it till yesterday evening but for some reason it disappeared today? and it says that I have to buy it again for 100 tokens. Is it normal or am I having a bug?
P.S sorry if I should have put that post in the bug section wasn't very sure about where to put it?
José Trujillo medal 6083 Community Manager 1 year 348 days ago
Hey Fynn,
Thanks for reaching out for your issue. Reported to the developer team. I'll keep the topic open to report updates on this problem/bug.
Jack Basford medal 6098 CEO & CTO 1 year 348 days ago (Last edited by
Jack Basford 1 year 348 days ago)
Hi Fynn, I think I understand what the cause of this was. You will need to re-apply the hat to your driver(s). You should have the item in your inventory again.
EDIT: Just realised it might cost tokens to change this, but write to support and we'll get those tokens returned to you. I'll let them know a few people might need to do this.
Fynn Schramm medal 5000 1 year 347 days ago
Hello,
Yes it worked it was back in my inventory, thank you. I had to pay 5 Tokens but you don't need to return them. I have enough Tokens ?. Thanks for your help and already Merry Christmas ✌?