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Forums > Global Forums (English) > Bugs

Solved
Special skill not being changed

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Nicolás Carrasco medal 5000
1 year 333 days ago
Què has intentat fer?
Modifying the special ability of one of my drivers (https://igpmanager.com/app/d=driver&id=7786184&tab=attributes)

Què ha succeït en el seu lloc?
I've lost 50 tokens and the ability is still 'none'

Sobre quina connexió ha succeït el problema? Quan s'usa la Wi-Fi, les dades mòbils o en ambdues?
Wi-fi

On ha tingut lloc el "bug"; en l'app, en el PC o en ambdós?
PC

Quin sistema operatiu té instal·lat el teu PC?
Windows 10

En quin navegador has tingut el problema?
Chrome

Es pot reproduir el "bug"?
I guess so (?)

Comentaris addicionals
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José Trujillo medal 5722 Community Manager
1 year 333 days ago
Hey Nico,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
md-quotelink
Ramboskjy Ukraini medal 5000
1 year 333 days ago
same for me, 50 tokens gone no special ability
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Andreas Hänni medal 5004
1 year 333 days ago
Same here, I tried it twice...100 tokens gone. I also posted to help and support.
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John Doe medal 5000
1 year 333 days ago
Что Вы пытались сделать?
tried to change the rarity of the driver

Что случилось вместо этого?
-200coins and not changed

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Both

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
PC

Какая операционная система на Вашем ПК?
Windows 10

В каком браузере у Вас возникла проблема?
Firefox

Может ли баг быть воспроизведен?
I chose a legendary rarity, pressed the button (it was written T0), in the end nothing changed and 200 coins were written off

Дополнительные комментарии:
please return 200 coins
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José Trujillo medal 5722 Community Manager
1 year 333 days ago
Hello managers,

Tokens are now reimbursed, it looks like you've some old code cached. Please try to hard refresh your browser using the following instructions:

Chrome and Windows:

  1. Hold down Ctrl and click the Reload button. 

  2. Or Hold down Ctrl and press F5.



Chrome and Mac:

  1. Hold down Shift and click the Reload button.

  2. Or Hold down Command, Shift and click the ‘R’ key.



Firefox and Windows:

  1. Hold down Ctrl, Shift and the ‘R’ key.

  2. Or Hold down Ctrl and press F5.



Firefox and Mac:

  1. Hold down Command, Shift and the ‘R’ key.

  2. Or Hold down Shift and press the reload button.



Safari:

  1. Hold down the option and command key then press the ‘E’ key.


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Ovih Sapiens medal 5155 SUPPORT AGENT
1 year 333 days ago
Hello managers,

I've refunded your spent tokens due to this error. Please check that everything is right now.

Ramboskjy
same for me, 50 tokens gone no special ability

Hello Ramboskjy,

Are you sure you have lost the 50 tokens by changing your driver's speciality? I don't see any deduction of 50 tokens from your account for this reason.
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Nicolás Carrasco medal 5000
1 year 333 days ago

José
Hello managers,

Tokens are now reimbursed, it looks like you've some old code cached. Please try to hard refresh your browser using the following instructions:

Chrome and Windows:

  1. Hold down Ctrl and click the Reload button. 

  2. Or Hold down Ctrl and press F5.



Chrome and Mac:

  1. Hold down Shift and click the Reload button.

  2. Or Hold down Command, Shift and click the ‘R’ key.



Firefox and Windows:

  1. Hold down Ctrl, Shift and the ‘R’ key.

  2. Or Hold down Ctrl and press F5.



Firefox and Mac:

  1. Hold down Command, Shift and the ‘R’ key.

  2. Or Hold down Shift and press the reload button.



Safari:

  1. Hold down the option and command key then press the ‘E’ key.




After doing this, I've had the same problem again with the same driver... it doesn't seem to be fixed.

md-quotelink
José Trujillo medal 5722 Community Manager
1 year 333 days ago
Hello Nicolás,

We aren't able to replicate the issue, we'll need you to replicate the bug and record it.
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Nicolás Carrasco medal 5000
1 year 333 days ago

José
Hello Nicolás,

We aren't able to replicate the issue, we'll need you to replicate the bug and record it.



For some reason I wasn't being able to select the rarity previously and therefore I was losing just 50 tokens per time. Now I have it and it's the scale of 100-150-200, so it seems it's fixed.
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David Jimenez medal 5358
1 year 333 days ago
Hi, I would like to ask a question regarding special abilities of the Drivers. I understood that every driver would receive a random common special ability, but instead of that they have none. Is this correct?
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El Diablo medal 5007
1 year 333 days ago

José
Hello managers,

Tokens are now reimbursed, it looks like you've some old code cached. Please try to hard refresh your browser using the following instructions:

Chrome and Windows:

  1. Hold down Ctrl and click the Reload button. 

  2. Or Hold down Ctrl and press F5.



Got my token back, thx
Chrome and Mac:

  1. Hold down Shift and click the Reload button.

  2. Or Hold down Command, Shift and click the ‘R’ key.



Firefox and Windows:

  1. Hold down Ctrl, Shift and the ‘R’ key.

  2. Or Hold down Ctrl and press F5.



Firefox and Mac:

  1. Hold down Command, Shift and the ‘R’ key.

  2. Or Hold down Shift and press the reload button.



Safari:

  1. Hold down the option and command key then press the ‘E’ key.






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