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    medal 0
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Solved
Pack didn't arrive

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medal 5036
1 year 319 days ago
What did you try to do?
Buy the £14.99 token package

What happened instead?
Took my money and I got it the receipt from Google of which I have the screen shot and email still, the money left my bank but it said something about insufficient permissions which I've never seen before

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung s21 ultra

What is the operating system?
Android

What is the version number of the operating system?
The latest version it's fully up to date

Can the bug be reproduced?
No it can't be reproduced by me as I'm not buying another pack that may not work

Additional comments:
I have the the email if that is needed as prove of the purchase not working, it happened at 13.40 UK time so 7 mins ago from when I press submit this thread
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medal 5022 Super Mod
1 year 319 days ago
Hey Jeff,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
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medal 5036
1 year 319 days ago
Thank you Connor, appreciate the quick response 
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medal 5722 Community Manager
1 year 319 days ago
Hello Jeff,

I manually added the tokens to the account. Thank you.
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medal 5036
1 year 319 days ago
Thank you Jose appreciate the help and quick response time 
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