Emerson Guattipaldi medal 4962 2 years 100 days ago
Was hast du versucht zu tun?
Tried to race normally
Was ist stattdessen passiert?
Extreme lagging within the race for everybody. Please restart it tomorrow at the same time
Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Both
Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
Both
Welches Gerät?
.
Welches Betriebssystem?
Android
Auf welcher Version ist dein Betriebssystem?
Every System
Welches Betriebssystem ist auf deinem PC?
.
In welchem Browser ist der Fehler aufgetreten?
.
Kann der Fehler wiederholt werden?
.
Zusätzlicher Kommentar:
Please restart the race as it was the last of the season
José Trujillo medal 5059 
Community Manager 2 years 100 days ago
Hello Emerson,
We have been tracking all reports received for over an hour. We have not yet been able to identify the cause of the incident but we are still working on it together with the company that manages our servers.
Unfortunately the rerun is not possible since it was the last race of the season and it is not possible to perform this operation and guarantee stability in the process at the same time.
We will inform you when we manage to solve the incidence. Thank you for your patience and understanding.
Emerson Guattipaldi medal 4962 2 years 100 days ago
Hmm. Ok ? thanks for your answer
Jack Basford medal 5036 CEO & CTO 2 years 100 days ago
We have identified the issue, it's coming from our third-party server provider, unfortunately, which means it's out of our control.
They are currently performing maintenance on their back-end network infrastructure and we were told this would likely not impact anything, but clearly it has.
For now, I have diverted all traffic to a server not located within the impacted data center. This will not be global for the service until 21.30 GMT. Many races starting at 21.00 GMT would still be on the impacted data center.
