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Forums > Global Forums (English) > Help & Support

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Team name change didn’t save

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Zeke Doe medal 4943
1 year 262 days ago
I tried to change my team name and it didn’t save, yet it took my tokens. I wouldn’t normally complain about this but I just bought a new driver and I’m already low on tokens. Just wondering if I could be refunded 5 tokens
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Connor Cooper medal 4927 Super Mod
1 year 262 days ago
Hello,

I will flag this thread to the support team to see if they can add your tokens. 

This can sometimes occur when you are saving a name using characters that aren't accepted in iGP - what were you trying to change your name to?

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Zeke Doe medal 4943
1 year 262 days ago

Connor
Hello,

I will flag this thread to the support team to see if they can add your tokens. 

This can sometimes occur when you are saving a name using characters that aren't accepted in iGP - what were you trying to change your name to?



Sr. Noot Noot


Do periods not work?
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 262 days ago
Hello Zachary,

I've returned your tokens. Please, type only letters (or numbers) next time you want to edit your team name.
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Zeke Doe medal 4943
1 year 262 days ago
Thanks
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