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Forums > Global Forums (English) > Help & Support

Solved
Not rewarded after the ads

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Pycasso Max medal 5000
1 year 233 days ago
What did you try to do?
Gain rewards by watching ads, since Tuesday, 4th April

What happened instead?
No rewards

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Asus Rog phone 6 pro

What is the operating system?
Android

What is the version number of the operating system?
Android 12

Can the bug be reproduced?
Yes

Additional comments:
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José Trujillo medal 6083 Community Manager
1 year 233 days ago
Hey Pycasso,

Thanks for reaching out for your issue. Could you screen record the issue and attach it please?
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Pycasso Max medal 5000
1 year 233 days ago
Please find attached a Record


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José Trujillo medal 6083 Community Manager
1 year 232 days ago
Hey Pycasso,

You need to watch the full ad in order to get the reward. You can see the timer in the top right corner. Since this isn't a bug I move the thread to the right section.
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