ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Help & Support

Unresolved
Inactive engine customer

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Andreas Hänni medal 5007
1 year 228 days ago
I have an inactive engine customer. I terminated the contract, but he won't have a next race anytime soon. LOL. How do I get rid of him?
md-quotelink
José Trujillo medal 6083 Community Manager
1 year 228 days ago
Hey Andreas,

We were discussing internally that scenario a few minutes ago. We'll come with a solution very soon. At the moment we think the best approach would be to instantly terminate a contract (if the manufacturer wants to) if the customer isn't currently racing in a league. We're open to new ideas or feedback about this case scenario!
md-quotelink
Andreas Hänni medal 5007
1 year 228 days ago
Yea, that sound like a relatively easy solution.

Thanks 
md-quotelink
Jack Basford medal 6098 CEO & CTO
1 year 228 days ago
This should be addressed within a few days, thanks for reporting it.
md-quotelink
John Doe medal 5000
1 year 227 days ago

José
Hey Andreas,

We were discussing internally that scenario a few minutes ago. We'll come with a solution very soon. At the moment we think the best approach would be to instantly terminate a contract (if the manufacturer wants to) if the customer isn't currently racing in a league. We're open to new ideas or feedback about this case scenario!



Excellent idea to interrupt immediately or at 24h
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.