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Forums > Global Forums (English) > Help & Support

Unresolved
Auction bugged (lost tokens)

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Callum Miller medal 5002
1 year 220 days ago
I bid on this driver as shown in the screenshot. Tokens and Money were deducted from the account after i won but the driver didnt appear so the auction must have bugged in some way.
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Connor Cooper medal 4927 Super Mod
1 year 220 days ago
Hello,

Sorry that you have been affected by an issue with an auction. 

I will flag this thread to the support team to see if it is possible to locate the driver/reimburse your tokens/cash. 

If possible, would you be able to share the link to the driver so it is easier for Support to look into.

Thank you. 
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 219 days ago
Hello Callum,

I think we are talking about this driver, can you confirm?

I've checked your account and I don't see any tokens or money deducted from it. Everything is right. As I understand it, it was someone else who won the auction.
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